Refund & Money-Back Policy

7-Day Money-Back Guarantee

We want you to experience complete confidence when choosing Nexus4KTV. If you encounter unresolved technical issues or stream instability that our support team cannot fix within 7 days of purchase, you are eligible for a full refund.

Conditions for Refund

• Refund requests must be submitted within 7 calendar days of subscription activation.
• You must contact our WhatsApp support team or email [email protected] to attempt technical troubleshooting first.
• If technical issues remain unresolved, your purchase will be refunded to your original payment method.

How to Request a Refund

To request a refund under our 7-day guarantee, simply contact our live support agent on WhatsApp or send an email with your order details. Refunds are processed within 24 to 48 hours.